Privacy Policy

Data privacy and security

A.B.S. Global Factoring views the protection of all information and data entrusted to it as part of corporate responsibility. The protection of personal data from possible abuse by third parties stands at the forefront in this regard.

Unified data-protection management here serves both the implementation of legal requirements and the confidentiality, availability, and integrity of the data.

The data that we collect is consistent with the services to be rendered to you. Moreover, we follow im-portant principles such as data economy, transparency, and security when processing information.

That’s why we’ve formulated our data privacy statement to be transparent about where data is stored or what personal data is being used for.

All of the following specifications pertain to the use of Internet-capable terminal devices such as client PCs, smartphones, and tablets.

Data privacy statement
for the use of

A.B.S. Global Factoring AG, Mainzer Straße 97, 65189 Wiesbaden (hereinafter called “service provider”) is the responsible body in terms of data privacy laws. Below, the service provider informs the user about the type, scope, and purposes of collection and use of personal data at the Web address as well as at additional URLs (hereinafter called “Web sites”) connected with this domain.

The user can retrieve the content of the instruction at any time in the footer at the lower end of the Web page.
Feel free to contact our data privacy officer at with questions, criticisms, or suggestions.

1. Type, scope, and purpose of the collection and use of personal data

The service provider obtains and stores the information from you listed below and uses it for the following purposes:

1.1. When contacting us, you can send us a message via the “contact” option on the navigation menu. With the data transfer, for example when entering your customer data in the contact form, you send us your first and last names, your telephone number and email address, as well as additional voluntary information such as the message that you want to send. The purpose of collecting and using this data is to process and answer your message.

1.2. You can use the callback function, likewise in the navigation menu’s “contact” option, to arrange a return call with us. For this, you send us your first and last names, your company and telephone number, as well as additional voluntary information such as the day and time of day of the return call and the subject you’d like to discuss. The data is collected and used to process your concern and the desired return call.

1.3. When making contact via email, you send us your email address as well as voluntary in-formation. The purpose of collecting and using this data is to process and answer your email.

1.4. Registering for a subscription to our newsletter is also possible. To do this, you send us your email and IP addresses, which we generally store in anonymous form. The purpose of collecting and using this data is to send you our newsletter. Complete storage of the IP address is done solely for the traceability of technical errors or to protocol consents such as that to the newsletter subscription.

1.5. The protection of your private sphere is also important when using our customer portal. We process your personal data within the scope of legal regulations. Entry to the A.B.S. customer portal is restricted to authorized customer employees. Access to the system is restricted to our IT Department and to the respective company. So-called session cookies are used during a session. After their creation by IT, entry and address data are forwarded to reception or customer support for shipment to the customers. Your personal data will be deleted upon request for immediate notification after the departure or change of function of an employee at the customer or following termination of the contractual relationship.

2. Deletion of personal data

The personal data that we collect is to be deleted when storage is no longer required, particularly when the intended purpose has been achieved.

If you no longer consent to the storage of your personal data or if it has become incorrect, we will delete or lock your data, or undertake the necessary corrections, given a cor-responding instruction (if this is possible under the prevailing law). You will receive upon request information free of charge about all personal data that we have stored about you.

3. Data disclosure

The service provider does not disclose your data to third parties unless you have explicitly consented or a legal obligation to do so exists. If we task service providers to conduct and handle processing operations, then the contractual relationships will be governed according to the provisions of federal data privacy law.

We task other companies and individual persons with the fulfillment of assignments for us. Examples are, among others, package delivery, sending of letters or newsletters, maintaining our customer lists, analysis of our databases, advertising measures, handling of payments (credit cards, direct debit procedures, and purchases on account), as well as customer service. These service providers have access to personal information necessary for the fulfillment of their assignments; however, they may not use this for other purposes. They are moreover obligated to handle the information pursuant to this data privacy statement as well as German data privacy laws

4. Forwarding to other service providers (external links)

The service provider notifies you of forwarding to a different service provider. This is done by opening external links in a new tab or in a new browser window.

5. The use of cookies and analysis tools

5.1. The service provider uses so-called cookies. These are files that are stored on your pro-cessor and enable the service provider to provide certain functions, identify users, and analyze traffic on the Web site. The use of cookies can be prevented in the respective browser’s settings; however, this restricts Web site’s use under certain circumstances.

5.2. Our Web site uses Piwik, which involves a Web-analysis service. For this purpose, user in-formation that the Piwik cookie creates (including your abbreviated IP address) is trans-mitted to our server and stored for usage-analysis purposes. This enables us to optimize our Web site. Your IP address is immediately anonymized during this transaction so that you as a user remain anonymous. The information that the cookie creates about your use of this Web site is not disclosed to third parties.

6. Data security

The Internet is generally considered to be an insecure medium. Compared to the telephone line for example, an unauthorized third party can easily listen in on, record, or even change a data transmission in the internet. We employ so-called SSL encryption to guarantee the confidentiality of communication with you. The current state of knowledge thus makes it possible to consider 128-bit encryption as secure. All of the latest generation of browsers achieve this level of security. You should update the browser on your PC if necessary.

A firewall system prevents access from outside. Several levels of encryption and identifica-tion preclude unauthorized queries or the interception of customer data during transmission. Besides the Internet browser’s internal encryption process, we use still stronger encryption processes to preclude decryption by unauthorized persons.

With each access to a page on our Internet offering, the IP address of your requesting processor and your Internet service provider, date, duration, and clock time of the access, as well as the name of the file retrieved in addition to the data volume are stored in a protocol file.

7. Modification of the data privacy statement

The service provider constantly develops the choice on the Web site based on the users’ needs. Modifications to this data privacy statement can thus become necessary. You can inform yourself at the end of each page about the version of the data privacy statement currently in force.

8. Revocation of the use of your data

Consent to the use of your data on the service provider’s part can be revoked at any time via a brief, written message to the service provider, for example to

9. Exclusion of liability (source:

9.1. Data privacy statement for the use of Google +1
Our pages use functions from Google +1. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Recording and disclosure of information: You can publish information worldwide with the help of Google +1 buttons. You and other users obtain personalized content from Google and our partners via the Google +1 button. Google stores both the information that you have provided for content +1 and information about the page that you were viewing when you clicked on +1. Your +1s along with your profile names and your photo can be shown in Google services, such as search results or in your Google profile, or at other places on Web sites and notifications in the Internet.

Google records information about your +1 activities to improve Google services for you and others. You need an open Google profile visible worldwide that contains at least the name selected for the profile to be able to use the Google +1 button. This name is used in all Google services. In some cases, this name can also replace another name, which you’ve used when sharing contents about your Google account. The identity of your Google profile can be shown to users who know your email address or via other identifying information from you.

Use of the recorded information: Besides the usage purposes explained above, information you provide is used pursuant to the Google data privacy provisions in force. Google may publish summarized statistics about users’ +1 activities or forward these to users and partners such as publishers, advertisers, or associated Web sites.

9.2. Data privacy statement for the use of Xing
Our Web site uses functions from the XING network. The provider is XING AG, Dammtor-straße 29-32, 20354 Hamburg, Germany. A connection to Xing’s servers is established each time one of our pages containing functions from Xing is retrieved. To our knowledge, no personal data is stored in this connection. In particular, no IP addresses are stored and no usage behavior is evaluated.

You can find additional information about data privacy and the Xing share button in Xing’s data privacy statement at

9.3. Data privacy statement for the use of YouTube
Our Web site uses plug-ins from the YouTube site operated by Google. YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA operates the pages. A connection to YouTube’s servers is established when your visit one our pages equipped with a YouTube plug-in. Which of our pages you’ve visited is shared with the YouTube server in this connection.
You enable YouTube to assign your surfing behavior directly to your personal profile when your log into your YouTube account. You can prevent this by logging out of your YouTube account.
You can find further information about handling users’ data in YouTube’s data privacy statement at

10. Contact

If for your part you’d like to use the right to object in the cases cited or if you have ques-tions about data collection or storage, then please feel free to contact us.

By email:
Subject “data privacy,”

By post:

A.B.S. Global Factoring AG
Data privacy officer
Mainzer Straße 97A
65189 Wiesbaden

Phone: +49 (611) 977 10 0
Fax: +49 (611) 977 10 2120

You can reach the body responsible for data processing centrally via

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